Core Subject Areas:
1) Personal Effectiveness
This initial element of the course is designed for those who wish to improve their level of personal effectiveness in the workplace. It aims to increase participants self-awareness of their own behaviors and the impact these behaviors have on others.
Would you like to:
• Improve your performance and effectiveness at work?
• Get the best for yourself and others?
• Become more productive, more assertive, more confident, more influential, more persuasive, and manage your time better?
• Understand your own and other people’s behaviors and working styles, so that you can work more effectively with them?
• Understand why communication sometimes goes so wrong?
• Improve working relationships?
If you answered ‘yes’ to any of the above, this Personal Effectiveness course is for you – either as an individual or as a team.
CPD Value 5.5 Hours.
2) Working with Emotional Intelligence
The rules for work are changing. We’re being assessed not just by how smart we are, or by training and expertise, but also by how well we handle ourselves and relate to other people.
Emergent thinking about the qualities and competencies that make individuals successful is zeroing in on a capability that seems to be even more vital than IQ or technical skills & emotional intelligence.
It’s not that IQ and technical skills are irrelevant, they do matter but mainly as “threshold capabilities”; entry-level requirements to further positions. Emotional intelligence refers to the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.
It describes abilities distinct from, but complementary to, academic intelligence. Evidence shows that many people who are book smart but lack emotional intelligence end up working for people who have lower IQ’s but who excel in emotional intelligence skills.
The main aim of this section is to look at the 5 competencies that make up emotional intelligence and how to develop, and more importantly, use them.
3) Stress Management
According to a recent survey by Panorama research, over half of small and medium-sized businesses claim stress is an issue in their workplace.
A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK.
The average days lost per case for stress, depression or anxiety (24 days in the UK) is the highest of all work-related illnesses.
This is a practical stress management syllabus designed to show you how to reduce stress by managing pressure better. You will learn how to stay more in control of yourself as pressure increases so you can still perform well and achieve results. You will also learn how to relax quickly in any situation, keep your confidence and energy levels high, and begin to achieve the work/home/life balance you want.
CPD Value 5.5 Hours.